Terms of service

 

Terms and Conditions

GENERAL INFORMATION

Welcome to GLO.

The terms “we,” “our,” and “GLO” refer to GLO. GLO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the “Services”). GLO uses the Shopify platform, which allows us to provide you with these Services.

These Terms and Conditions, together with the policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when using our Services.

We recommend that you carefully read these Terms and Conditions, as they contain important information regarding your legal rights, including limitations of liability and exclusions of warranties.

By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree with these Terms and Conditions or our Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you are of legal age according to the applicable laws in your place of residence and that, if you allow minors under your responsibility to use our Services on devices you own or control, you have the necessary authority to permit such use.

To use our Services, including browsing our online store or purchasing any of our products or services, you may be required to provide certain information, such as your email address, billing address, payment information, and shipping address.

You represent and warrant that all information you provide is true, accurate, current, and complete, and that you have the right to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials, as well as all activity carried out through your account.

You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products and services as accurately as possible in our online store.

However, colors, images, and the appearance of products may vary depending on the device, screen, and settings used to access our website.

We do not guarantee that the appearance or quality of products or services purchased will exactly match the images displayed in our store or fully meet your expectations.

All product descriptions may be modified at any time and without prior notice, at our sole discretion.

We also reserve the right to discontinue the sale of any product at any time and to limit quantities available to any person, geographic region, or jurisdiction, whenever we consider it necessary.

SECTION 3 – ORDERS

When you place an order, you are submitting an offer to purchase our products.

GLO reserves the right to accept or reject any order, in whole or in part, at its sole discretion and for any reason.

Your order will not be considered accepted until GLO confirms its acceptance. We must also receive and process the applicable payment before accepting your order.

We recommend carefully reviewing your order before completing your purchase, as once an order has been accepted, we may not be able to accommodate cancellation requests.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.

All purchases are subject to our Return and Refund Policy.

By making a purchase, you represent and warrant that the products purchased are for your personal or household use and not for resale or commercial export purposes.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may be changed at any time without prior notice.

The price applicable to each product or service will be the price in effect at the time the order is placed and will be reflected in the purchase confirmation email.

Unless expressly stated otherwise, published prices do not include taxes, shipping costs, handling fees, customs duties, import fees, or other applicable charges.

Prices displayed in our online store may differ from prices offered in physical stores or other third-party stores or platforms.

From time to time, we may offer special promotions subject to specific terms and conditions. If there is any conflict between the terms of a promotion and these Terms and Conditions, the terms of the applicable promotion will prevail.

You agree to provide complete, accurate, and up-to-date purchase, payment, and account information for all purchases made through our store.

You further agree to keep your information updated, including your email address, payment information, and any other details necessary for us to process your orders and contact you when required.

You represent and warrant that:

  • The payment information you provide is true, accurate, and complete.
  • You are authorized to use the payment method used for the purchase.
  • Charges made will be accepted by the issuer of the payment method used.
  • You agree to pay the total amount due for your purchase, including applicable shipping costs, handling fees, and taxes, where applicable.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery.

All delivery timeframes are estimates and do not constitute a guarantee.

We are not responsible for delays caused by shipping carriers, customs procedures, or any other circumstances beyond our control.

Once the order is delivered to the carrier, ownership and risk of loss or damage to the products transfer to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content and elements of our Services, including but not limited to trademarks, trade names, logos, text, images, graphics, product reviews, videos, audio, as well as the design, selection, and arrangement of such content, are owned by GLO, its affiliates, or its licensors and are protected by applicable intellectual property, copyright, trademark, and patent laws.

These Terms and Conditions grant you permission to use our Services solely for personal and non-commercial purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from our Services without our prior written consent.

Unless expressly stated in these Terms and Conditions, nothing contained herein grants or shall be interpreted as granting any license or other right to any patents, trademarks, copyrights, or other intellectual property rights belonging to GLO, Shopify, or any third party.

Unauthorized use of our Services may constitute a violation of applicable intellectual property laws.

All rights not expressly granted under these Terms and Conditions are reserved by GLO.

The names, logos, product names, service names, designs, and slogans of GLO are trademarks of GLO, its affiliates, or its licensors and may not be used without prior written authorization.

The names, logos, products, services, designs, and slogans of Shopify are trademarks of Shopify.

All other trademarks, trade names, and logos appearing on our Services belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools as part of our Services.

We do not monitor these tools and have no control over or involvement in their operation.

You acknowledge and agree that these tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind and without any recommendation or endorsement from us.

We shall not be responsible or liable for any issues arising from your use of optional third-party tools.

Your use of such tools is entirely at your own risk, and we recommend that you review and accept the terms and conditions established by the relevant third-party provider before using them.

In the future, we may introduce new features, tools, or resources as part of our Services. Such additions will also be subject to these Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain materials, links, or hyperlinks to websites or platforms operated by third parties, including third-party integrated features.

We are not responsible for reviewing, verifying, or evaluating the content, accuracy, or availability of such websites or materials.

If you choose to access third-party websites, you do so at your own risk.

We shall not be responsible for any losses or damages resulting from accessing, purchasing, or using products, services, resources, or content available on third-party websites.

We recommend that you carefully review the policies and terms of any third parties before completing any transaction.

Any claims, questions, or concerns regarding products or services provided by third parties should be directed directly to the applicable provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

GLO uses the Shopify platform to provide you with our Services.

However, all purchases and sales made through our store are conducted directly between you and GLO.

By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect related to transactions made between you and GLO, including any injury, damage, loss, or harm arising from products or services purchased.

You further agree to expressly release Shopify and its affiliates from any claims, liabilities, damages, or losses related to your purchases or transactions made with GLO.

SECTION 10 – PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy, which you may review here.

Certain personal information may also be subject to Shopify’s Privacy Policy, available here.

By using our Services, you confirm that you have read and understood these privacy policies.

Because our Services are provided through the Shopify platform, Shopify collects and processes information related to your access to and use of our Services in order to provide and improve them.

Information you provide through our Services may be transmitted to and shared with Shopify and third parties located in other countries when necessary to provide you with the Services.

For more information about how we, Shopify, and our partners use your personal information, please review our Privacy Policy.

SECTION 11 – COMMENTS AND SUGGESTIONS

If you send or post ideas, suggestions, opinions, reviews, proposals, plans, or any other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium and for any purpose, including commercial purposes.

For example, we may use your Comments to operate, improve, develop, and promote our Services, as well as to fulfill our obligations and exercise our rights under these Terms and Conditions.

You also represent and warrant that:

  • You own the Comments or have all necessary rights to share them.
  • You have disclosed any compensation or incentive received in connection with such Comments.
  • Your Comments comply with these Terms and Conditions.

We are not obligated to:

  • Keep your Comments confidential.
  • Pay any compensation for them.
  • Respond to submitted Comments.

We reserve the right, but are not obligated, to monitor, edit, or remove any Comment that, in our sole discretion, is illegal, offensive, threatening, defamatory, obscene, or violates intellectual property rights or these Terms and Conditions.

You agree that your Comments will not infringe the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights.

Your Comments must not contain false information, illegal, abusive, or obscene content, computer viruses, or any other malicious software that could affect the operation of our Services.

You may not use a false email address, impersonate another person, or mislead us or others regarding the origin of your Comments.

You are solely responsible for the content and accuracy of the Comments you post.

GLO assumes no responsibility or liability for Comments posted by users or third parties.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, as well as to modify or update information or cancel orders if any information is incorrect, at any time and without prior notice, including after you have placed an order.

SECTION 13 – PROHIBITED USES

You may only access and use our Services for lawful purposes.

You are prohibited from using our Services, directly or indirectly, to:

  • Engage in illegal or malicious activities.
  • Violate international, federal, state, provincial, or local laws, regulations, or requirements.
  • Infringe upon our intellectual property rights or the intellectual property rights of third parties.
  • Harass, insult, defame, intimidate, threaten, or harm any person.
  • Transmit false or misleading information.
  • Upload, download, transmit, or reuse any content that violates these Terms and Conditions.
  • Send unsolicited advertising, spam, chain messages, or any similar communications.
  • Impersonate another person or entity.
  • Engage in any conduct that restricts or prevents other users from using the Services or that, in our judgment, may harm GLO, Shopify, our users, or create legal liability.

You also agree not to:

  • Upload or transmit viruses, malware, or any other malicious code.
  • Reproduce, copy, duplicate, sell, resell, or exploit any part of our Services without authorization.
  • Collect or track the personal information of other users.
  • Engage in spam, phishing, or any fraudulent activities.
  • Use robots, spiders, data extraction tools, automated processes, artificial intelligence tools, or any other automated or manual means to access our Services.
  • Interfere with, bypass, or compromise any security, authentication, or access control measures implemented by GLO.

We reserve the right to suspend, disable, or terminate your account at any time and without prior notice if we determine that you have violated any of these Terms and Conditions.

SECTION 14 – AUTOMATED AGENTS

This section applies when you use, allow, or authorize the use of an Agent to access or interact with our Services.

An Agent means any software or service capable of performing actions autonomously or semi-autonomously on behalf of a person or entity without direct supervision.

No Agent may access or interact with our Services without properly identifying itself and complying with the requirements established in these Terms.

We may also limit, restrict, or block access by any Agent through technical measures when we consider it necessary.

Every Agent must:

  • Clearly identify itself as an Agent in each request made to our Services.
  • Not hide or simulate human behavior.
  • Provide truthful information when asked whether the interaction originates from a person or an automated system.
  • Not bypass measures implemented to control or restrict automated access to our Services.

SECTION 15 – TERMINATION

We may terminate this agreement or suspend your access to the Services, in whole or in part, at any time and without prior notice.

Termination of this agreement will not affect any outstanding payment obligations existing up to the date of termination.

The provisions relating to Intellectual Property, Comments, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should remain in effect, will continue to apply after termination of this agreement.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information presented through our Services is provided for informational purposes only.

We do not guarantee that such information is accurate, complete, or useful. Any decisions you make based on this information are made entirely at your own risk.

To the maximum extent permitted by applicable law, unless expressly stated otherwise by GLO, the Services and all products offered through them are provided “as is” and “as available,” without warranties, representations, or conditions of any kind, whether express or implied.

This includes, but is not limited to, implied warranties of merchantability, commercial quality, fitness for a particular purpose, durability, title, and non-infringement of third-party rights.

We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free.

In some jurisdictions, certain warranty exclusions may not be permitted, so some of the limitations above may not apply to you.

SECTION 17 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, GLO, its partners, officers, employees, affiliates, agents, contractors, service providers, and licensors, as well as Shopify and its affiliates, shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of our Services or products purchased through them.

This includes, but is not limited to, loss of profits, revenue, savings, data, replacement costs, or any other similar damages, whether arising from breach of contract, tort liability (including negligence), strict liability, or any other legal theory.

We shall also not be responsible for errors or omissions in content available through our Services or for any loss or damage resulting from the use of our Services or any content or products offered through them, even if we have been advised of the possibility of such damages.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless GLO, Shopify, our affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from and against any claims, losses, damages, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from:

  • Your violation of these Terms and Conditions or any documents incorporated by reference.
  • Your violation of any law or the rights of a third party.
  • Your access to or use of our Services.

We will notify you of any claim covered by this indemnification obligation. However, failure to provide immediate notice will not release you from your obligations unless such failure causes you material harm.

We reserve the right to assume the defense and negotiation of any claim at our own expense, although at your cost, and you agree to reasonably cooperate when necessary.

SECTION 19 – SEVERABILITY

If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable by a competent authority, that provision shall be enforced to the maximum extent permitted by applicable law.

The unenforceable portion shall be considered severed from these Terms and Conditions without affecting the validity and enforceability of the remaining provisions.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision under these Terms and Conditions shall not constitute a waiver of such right.

These Terms and Conditions, together with the policies and rules posted on our website, constitute the entire agreement between you and GLO regarding your use of our Services and supersede any prior agreements, communications, or proposals, whether oral or written.

Any uncertainty or ambiguity in the interpretation of these Terms and Conditions shall not be interpreted against the party responsible for drafting them.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, or delegate any rights or obligations under these Terms and Conditions without our prior written consent.

Any attempt to do so without our authorization will be considered void.

GLO may assign, transfer, or delegate these Terms and Conditions, as well as its rights and obligations, without requiring your consent or providing prior notice.

SECTION 22 – GOVERNING LAW

These Terms and Conditions, as well as any separate agreement through which we provide you with our Services, shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction where GLO has its principal place of business.

You and GLO agree to submit to the jurisdiction of the appropriate courts in that jurisdiction.

SECTION 23 – HEADINGS

The titles and headings included in these Terms and Conditions are provided for informational and organizational purposes only and shall not affect the interpretation of any provision.

SECTION 24 – CHANGES TO THE TERMS AND CONDITIONS

You may review the most current version of these Terms and Conditions at any time on this page.

We reserve the right to modify, update, or replace any part of these Terms and Conditions by publishing changes on our website.

It is your responsibility to periodically review this page for updates or changes.

Where required by applicable law, we will notify you of significant changes. Your continued use of our Services after such changes are posted constitutes your acceptance of the updated Terms and Conditions.

SECTION 25 – CONTACT INFORMATION

If you have any questions about these Terms and Conditions, you may contact us at:

Email:
glodrink@glodrink.store

Our contact information is as follows:

Official business name: GLO
Customer support email: glodrink@glodrink.store
Business address: Not available.
Customer service phone number: +52 55 71090472
Official business registration number: Not available at this time.
Business registration or tax identification number: POMA031119LCA