Refund policy
Return and Refund Policy
Due to the nature of our food and supplement products, we do not accept returns or exchanges once an order has been delivered.
For safety, hygiene, and quality control reasons, we cannot accept products that have been opened, used, or returned after delivery.
Damaged Products or Order Issues
We recommend inspecting your order immediately upon receipt. If your product arrives damaged, defective, or if you receive an incorrect item, please contact us as soon as possible at:
We will review each case individually and, where applicable, provide an appropriate solution, such as a replacement product or other suitable resolution.
To help us resolve the issue, we may request photographs of the product, packaging, and the order received.
Refunds
Refunds may only be considered in exceptional circumstances, such as products damaged during shipping, incorrect orders, or issues caused by our error.
If a refund is approved, it will be processed using the original payment method used for the purchase. Please note that processing times may vary depending on your bank or payment provider.
If you have any questions regarding your order, please contact us at: